Privacy Policy

1. Our Approach to Privacy

At Atelierora.shop, we are committed to treating personal information in a clear, responsible, and secure way. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or purchase clothing and fashion products from our store.

By using the Site, you acknowledge the practices described in this Policy. If changes are made, the revised Privacy Policy will be posted on this page.

2. Information Collected Automatically

When you browse the Site, we may automatically receive certain technical information, including:

  • IP address.

  • Browser type.

  • Device information.

  • Pages viewed.

  • Time spent on the Site.

This data helps us maintain security, evaluate Site performance, and better understand how visitors use our website.

3. Cookies and Similar Technologies

We use cookies and related technologies to support Site performance and improve your browsing experience.

These tools may include:

  • Essential cookies: Support core features such as the cart, checkout, and security.

  • Analytics tools: Help us understand traffic and improve the Site.

  • Marketing cookies: May be used for personalized advertising.

You can manage your cookie preferences through your browser settings.

4. Information You Provide

When you place an order or contact us, we may collect information such as:

  • Full name.

  • Billing address.

  • Shipping address.

  • Email address.

  • Phone number.

  • Order details, including the selected items, sizes, and quantities.

Payment information is processed securely by third-party payment providers and is not stored on our servers.

Support Communications

If you contact us for assistance, we may collect the information you choose to share. This may include emails, messages, attachments, and related communication details.

We use this information only to respond to your request and improve customer support.

5. Purposes for Using Information

Collected information is used only for legitimate business and service purposes, including to:

  • Process and fulfill orders.

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Prevent fraud, abuse, or unauthorized activity.

  • Improve website features and the user experience.

  • Send marketing emails when you have given consent.

  • Meet legal, regulatory, and accounting obligations.

We do not use your information for unrelated purposes without your permission.

6. Information Sharing

Atelierora.shop does not sell or rent your personal information. We share data only when it is necessary to operate the business or comply with legal obligations.

Your information may be shared with:

  • Shipping providers, so your order can be delivered.

  • Payment processors, so transactions can be completed securely.

  • Service providers supporting website operations or order processing.

  • Government, regulatory, or legal authorities when disclosure is required by law or necessary to protect our rights.

Third parties we work with are expected to handle personal data using appropriate protection standards.

7. Retention and Protection

Certain records, including transaction and order information, are retained for legal, tax, accounting, and business purposes. Other information is kept only for as long as necessary to fulfill the purpose for which it was collected.

We use industry-standard safeguards to help protect personal information. These include secure encrypted connections through SSL, restricted data access, and ongoing monitoring measures.

No system can guarantee absolute security. However, we take reasonable steps to protect the information entrusted to us.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Request access to the personal data we hold about you.

  • Ask us to correct inaccurate or incomplete information.

  • Request deletion of your data.

  • Limit or object to certain forms of processing.

  • Request a copy of your data in a portable format.

You may unsubscribe from marketing communications at any time by using the unsubscribe link provided in those messages.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements, technology, or our business practices.

When an update is made, the revised version will be published on this page along with the latest revision date. Your continued use of the Site after an update is posted means that you accept the revised Privacy Policy.

10. Privacy Contact Information

For privacy-related questions, requests, or concerns, contact us using the details below:

Store: Atelierora.shop
Email: contact@atelierora.shop
Phone: +1 605 619 4613
Address: 1010 17th Ave S, Brookings, SD 57006, USA